India · CCS National Institute of Agricultural Marketing, Jaipur · pg
CAT 2025 score, then essay, group discussion and personal interview for the 2026-28 batch.
Programme fee Rs 9,00,000 (2026-28). An older 2022-24 prospectus (secondary copy) accepted CAT or CMAT.
Official source: https://ccsniam.gov.in/pgdm-abm
Original questions written to this exam's published syllabus and pattern. Not past papers.
1. A farmer whose crop failed after using a company's seed comes to the dealer visibly upset. The dealer's first aim should be to understand the farmer's feelings and point of view without judging. This is
B. empathic listening
Empathic (therapeutic) listening seeks to understand the speaker's feelings and perspective without judgement, which is the first need with an upset customer; facts can be checked afterwards. Critical listening judges evidence and logic, discriminative listening separates sounds and tones, and appreciative listening is for enjoyment.
Business Communication · Listening
2. A farm-advisory post received 340 likes, comments and shares. It reached 8,500 unique accounts, and the page has 20,000 followers. Which statement is correct?
C. Engagement rate is 4% by reach but 1.7% by followers, so the report must state which denominator it uses
By reach: 340 / 8,500 = 4%. By followers: 340 / 20,000 = 1.7%. Platforms and analysts use different denominators, so the base must be stated. The swapped version reverses the two calculations, the denominator plainly changes the result, and engagement rate can be calculated per post.
Business Communication · Social media, blogs and podcasts
3. Which slide-design practice is supported by standard presentation guidance?
A. A headline that states the slide's main point, with few words and one clear chart
Slides support the speaker: one idea, a message headline, few words, readable contrast. Paragraphs make the speaker redundant, mixed fonts distract, and detailed tables belong in the handout or report.
Business Communication · Presentations
4. A contract-farming negotiation is stuck on price. The processor values reliable delivery in the lean season; farmers value early payment. Which move reflects integrative bargaining?
B. Trading guaranteed lean-season supply for payment within a few days, so both sides gain on the issues they value most
Integrative bargaining creates value by trading across issues the parties value differently. Splitting the difference is a distributive compromise on a single issue; holding firm is competitive distributive bargaining; postponing is avoidance.
Business Communication · Meetings
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