Laisha › Refund and cancellation policy
Refund and cancellation policy
Laisha Smarter is US$10 a month, with 10 days free first and no card needed. Cancel any time.
How billing works
Every Laisha Smarter payment is taken either by Dodo Payments (on the web; the merchant of record) or by Google Play (in the Android app), depending on where you subscribed. Laisha never receives your card details.
Cancelling
- Web (Dodo Payments): in the app, Settings → Subscription → Manage or cancel. Or write to [email protected] from your account's email and we will cancel it for you.
- Android (Google Play): Play Store app → Menu → Subscriptions → Laisha → Cancel subscription.
Either way nothing is charged after you cancel, and you keep Laisha Smarter until the end of the month you already paid for. Cancelling does not end access at once, and there is no partial refund for the unused part of that month. Deleting your account does not by itself cancel a Google Play subscription; cancel it in the Play Store too.
Refunds
- Web purchase: write to [email protected] with your account email and the reason. We review every request and reply within 5 business days. If a payment was taken in error (for example twice, or after you had cancelled), we refund it.
- Google Play purchase: refunds are handled by Google under Google Play's refund policies: Play Store app → Order history → the Laisha charge → Request a refund. If Google refunds it, Laisha Smarter ends at once.
Nothing in this policy removes rights that the consumer law of your country gives you.
Sunyra reports and question packs (sunyra.ai) are one-time purchases with their own terms: sunyra.ai/terms.
Last updated . LAISHA (OPC) PRIVATE LIMITED · CIN U62011WB2026OPC289399 · [email protected]