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UGC-NET Production & Operations Management: practice questions

UGC-NET (June 2025) · India · National Testing Agency

Original practice questions written to the published syllabus · not past papers
10worked here, free
124written to this exam in this subject
16syllabus units

What this subject covers

Designing and running production: location, layout, planning, inventory, quality and productivity, applied to processing plants and agribusiness operations.

In the exams: agribusiness management PhD entrance and fellowship examinations, production and operations (heavy)

What UGC-NET asks from it

UGC-NET Management (subject 17)

Production and operations management at MBA level: process-product matrix, capacity measures, layout, aggregate planning, scheduling rules, work study, inventory classification, MRP and ERP, JIT and lean, TQM thinkers, SPC and acceptance sampling, ISO standards, BPR, value engineering and maintenance. Mostly one-step conceptual and matching questions with occasional short numericals.

Where the 124 questions fall

How our questions for UGC-NET spread across the units of Production & Operations Management. Difficulty: 33 easy, 68 medium, 23 hard.

TQM, statistical process control and acceptance sampling16
Master production schedule9
Business process re-engineering, value engineering and lean9
Work study8
Standards: ISO, HACCP, national standards bodies and grade marks8
Maintenance management8
Productivity7
Facility location7
Plant layout7
Aggregate planning: level, chase and mixed7
Materials management, MRP, MRP II and ERP7
Inventory management7
JIT and Kanban7
Process types: job, batch and continuous6
Forecasting6
Process-product matrix5

10 practice questions, worked

Choose an answer, then open the working. Each explanation says why the right answer is right and why the others are not.

1 · Productivity · medium

A sugar mill's crushing line has four sequential stages with hourly capacities of 120 t (cane preparation), 100 t (milling), 90 t (clarification) and 110 t (evaporation). What is the line's capacity, and where should the next investment go?

  1. 120 t per hour; the first stage sets the pace
  2. 105 t per hour; the average of the four stages
  3. 90 t per hour; expand clarification, the bottleneck
  4. 100 t per hour; expand milling, the heaviest equipment
Answer and working

C. 90 t per hour; expand clarification, the bottleneck

In a sequential process the system capacity equals the slowest stage, here clarification at 90 t/h. Averaging stages (105) or taking the first stage (120) overstates capacity; adding capacity elsewhere adds nothing until the bottleneck is relieved, after which milling at 100 t/h becomes the new bottleneck.

Further reading: Stevenson, Operations Management

2 · Process types: job, batch and continuous · medium

As a processing operation moves from job-shop towards continuous-flow production, which change is expected?

  1. Flexibility of product mix increases
  2. Unit variable cost falls while fixed cost and capital intensity rise
  3. Work-in-process inventory rises
  4. Workers need broader craft skills to make each order
Answer and working

B. Unit variable cost falls while fixed cost and capital intensity rise

Continuous processes spread high fixed cost over large volumes, so unit variable cost falls, but flexibility falls and work-in-process is lower. Craft skills matter most in job shops; continuous plants need monitoring skills.

Further reading: Stevenson, Operations Management

3 · Facility location · medium

A dal mill compares two sites. Site A: fixed cost 3,000,000 currency units a year, variable cost 400 per tonne. Site B: fixed cost 5,000,000 currency units a year, variable cost 300 per tonne. At what annual volume do the two sites cost the same?

  1. 20,000 tonnes
  2. 5,000 tonnes
  3. 80,000 tonnes
  4. 2,857 tonnes
Answer and working

A. 20,000 tonnes

Set 3,000,000 + 400V = 5,000,000 + 300V, so V = (difference in fixed cost)/(difference in variable cost) = 2,000,000/100 = 20,000 tonnes. Adding the fixed costs (80,000) or the variable costs (2,857) instead of subtracting them gives the wrong crossover; 5,000 divides the fixed-cost gap by Site A's full variable cost of 400 instead of the 100 gap.

Further reading: Heizer, Render and Munson, Operations Management

4 · Master production schedule · medium

A custom flour mill has five orders on one machine, with processing time and due date in days: P 6 and 10, Q 2 and 6, R 8 and 18, S 3 and 15, T 9 and 23. Using the shortest-processing-time rule, what is the mean flow time?

  1. 15.4 days
  2. 13.6 days
  3. 13.0 days
  4. 5.6 days
Answer and working

C. 13.0 days

SPT order Q, S, P, R, T gives completion times 2, 5, 11, 19, 28; mean = 65/5 = 13.0. 15.4 is FCFS and 13.6 is EDD; 28/5 = 5.6 is mean processing time, not flow time.

Further reading: Stevenson, Operations Management

5 · Work study · hard

A pilot work-sampling study finds a forklift idle about 25% of the time. How many random observations are needed to estimate idle time within plus or minus 5 percentage points at 95% confidence (z = 1.96)?

  1. 4,610
  2. 289
  3. 147
  4. 385
Answer and working

B. 289

n = z^2 p(1-p)/e^2 = 1.96^2 x 0.25 x 0.75/0.05^2 = 288.1, rounded up to 289. Reading 5% as relative to p (e = 0.0125) gives about 4,610; forgetting to square z gives 147. 385 uses the conservative p = 0.5 instead of the pilot estimate of 0.25.

Further reading: ILO, Introduction to Work Study

6 · Materials management, MRP, MRP II and ERP · medium

A dairy cooperative is choosing an ERP system. Which feature is most specific to its needs rather than to general manufacturing?

  1. A general ledger
  2. A payroll module
  3. A sales-order entry screen that records customer orders, prices and delivery dates
  4. Procurement from many farmers with quality-based payment and lot traceability
Answer and working

D. Procurement from many farmers with quality-based payment and lot traceability

General ERP covers accounts, payroll and sales. Agribusinesses also need grower accounts with payment on fat and SNF or sugar content, batch traceability and shelf-life control, which standard packages may lack without adaptation.

Further reading: Heizer, Render and Munson, Operations Management

7 · JIT and Kanban · easy

Heijunka in the Toyota Production System refers to:

  1. Stopping the line when a defect is found
  2. Mistake-proofing devices
  3. Levelling production volume and mix over time
  4. Card-based pull signals
Answer and working

C. Levelling production volume and mix over time

Heijunka is level, mixed-model scheduling. Stopping the line is jidoka; mistake-proofing is poka-yoke; card signals are kanban.

Further reading: Ohno, Toyota Production System

8 · Business process re-engineering, value engineering and lean · hard

Which list gives Womack and Jones's five lean principles in order?

  1. Plan, do, check, act, standardise
  2. Define, measure, analyse, improve, control
  3. Sort, set in order, shine, standardise, sustain
  4. Specify value, identify the value stream, flow, pull, perfection
Answer and working

D. Specify value, identify the value stream, flow, pull, perfection

Lean Thinking (1996) set out value, value stream, flow, pull and perfection. PDCA is the Shewhart-Deming cycle, DMAIC is Six Sigma, and 5S is workplace organisation.

Further reading: Womack and Jones (1996)

9 · Business process re-engineering, value engineering and lean · medium

In a flour mill, lorries queue for two hours at the weighbridge before unloading. In lean terms this is primarily:

  1. Over-processing
  2. Defects
  3. Mura only, because it is irregular
  4. Waiting waste
Answer and working

D. Waiting waste

Idle time of people, vehicles or material is waiting waste. Over-processing adds work the customer does not value; defects are rework or scrap.

Further reading: Ohno, Toyota Production System

10 · TQM, statistical process control and acceptance sampling · medium

For the same filler (subgroups of 5, average range 8 g, D3 = 0, D4 = 2.114), what are the R chart limits?

  1. UCL 12.616 g, LCL 3.384 g
  2. UCL 16.912 g, LCL -0.912 g
  3. UCL 24 g, LCL 0
  4. UCL 16.912 g, LCL 0
Answer and working

D. UCL 16.912 g, LCL 0

R chart: UCL = D4 x R-bar = 2.114 x 8 = 16.912; LCL = D3 x R-bar = 0. The A2 factor belongs to the X-bar chart (8 +/- 4.616 gives 12.616 and 3.384); a symmetric lower limit (8 - 8.912 = -0.912) is wrong because D3 = 0 for n = 5; 24 uses 3 x R-bar.

Further reading: Montgomery, Introduction to Statistical Quality Control

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Production & Operations ManagementThe full study manual, free UGC-NETFormat, sections and how it has changed

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