State agricultural university MBA admission Business Communication: practice questions

1 · Reading comprehension · easy

In the SQ3R reading method, the three Rs stand for

1. read, reflect, report
2. read, recite, review
3. review, repeat, recall
4. read, record, revise

2 · Business letters and e-mail · easy

In the full block letter format,

1. every paragraph is indented and the date and signature block are aligned to the right-hand margin
2. the date, complimentary close and signature begin at the centre while the paragraphs begin at the left
3. every part of the letter, including the date and signature, begins at the left margin
4. the inside address is placed at the foot of the letter beneath the signature and the enclosure notation

3 · Business letters and e-mail · medium

Which statement on collection letters is consistent with standard business-writing guidance?

1. They should use the same wording at every stage so that the debtor cannot claim the firm changed its position
2. They should begin with a legal warning in the first letter so the debtor understands the seriousness straight away
3. They should avoid mentioning the amount owed, because naming money in writing is considered impolite in business
4. They move through stages from a friendly reminder to a firmer final demand while staying courteous throughout

4 · Social media, blogs and podcasts · easy

In the PESO model of communication planning, a favourable article about a dairy brand written independently by a journalist is

1. owned media
2. paid media
3. shared media
4. earned media

5 · Social media, blogs and podcasts · easy

A seed company's own blog of crop advisories, published on its website, is an example of

1. paid media
2. shared media
3. earned media
4. owned media

6 · Social media, blogs and podcasts · medium

In social media analytics, 'reach' differs from 'impressions' in that

1. reach counts every view including repeats, while impressions count only the unique people who saw it
2. reach counts only people who clicked a link, while impressions count likes, comments and shares
3. reach is used only for paid advertisements, while impressions are used only for unpaid posts
4. reach counts unique people who saw the content, while impressions count every view including repeats

7 · Presentations · easy

Monroe's motivated sequence has five steps. Which is the correct order?

1. Need, attention, visualisation, satisfaction, action
2. Attention, need, satisfaction, visualisation, action
3. Attention, interest, desire, conviction, action
4. Attention, need, visualisation, satisfaction, action

8 · Meetings · medium

A cooperative society has 240 members, and its bye-laws set the quorum for a general meeting at one-fifth of members. What is the quorum?

1. 60
2. 12
3. 120
4. 48

9 · Meetings · medium

Bruce Tuckman's stages of group development, in order, are

1. forming, storming, norming, performing, adjourning
2. storming, forming, norming, performing, adjourning
3. forming, storming, performing, norming, adjourning
4. forming, norming, storming, performing, adjourning

10 · Meetings · medium

In the Thomas-Kilmann model, a manager who gives way to a supplier's demand on a minor issue to preserve a long-term relationship is using the mode that is

1. competing: high assertiveness, low cooperativeness
2. collaborating: high assertiveness, high cooperativeness
3. avoiding: low assertiveness, low cooperativeness
4. accommodating: low assertiveness, high cooperativeness